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Bicycle Service

We service ALL makes and models.

Servicing bicycles is at the heart of what we do. Keeping your bicycle running smoothly for all of your cycling adventures is important. Our mechanics are ready to help. They'll learn about your cycling and bicycle and make recommendations for your specific needs.

Bicycle Cassette and Spokes

 

Bike Doctor of Crofton employs a staff of professionally trained mechanics to perform world-class service on your bike. We offer a full range of bicycle repair and assembly services. Whether you need work on your child’s bike, a BMX bike, or your pro level racer, we have the knowledge, skills, and tools to service your bike. Our mechanics love bikes and that love is reflected in the work that they perform.


No appointment is necessary to have your bicycle serviced.

1. Bring your bike in at your convenience.

2.  Our Technicians will help you determine the appropriate service for your bicycle and provide a no-charge written estimate.

3. Agree on the work to be preformed and schedule your bike for our first available slot if the services can not be done while you wait.

We try to do as much work as possible the same day, but certain services require a little longer. 

Appointments not needed but available: Please see below for more information.

If you have questions, please don’t hesitate to contact a Technical Center Representative today. 410.451.6901 

ESTIMATES: We provide free written estimates prior to performing any work. No appointment necessary. Due to the multiple things that could be causing your issue it is impossible to provide an accurate estimate without physically seeing the bike.

Bicycle Service FAQ's

Do you need an appointment for bicycle service/repair?

No. We work on a first come first service basis. Come in, we'll review your bike, provide a FREE estimate, schedule you for the first available slot. You leave your bike and we will call you when it is ready for pick up.

Flat tires and basic repairs.

Flat tires can generally be done the same day depending on when you arrive. If not they will be done the following day.

What brands of bicycles do you service?

We service all makes and models of acoustic (pedal) bicycles. 

Do you service ebikes?

Yes in most cases we service ebikes. For many ebikes we do require you remove your battery and take it with you. Service we offer may very by brand. Please do not hesitate to call about your ebike service needs. 410-451-6901

Do you assemble bicycles?

Yes! We love to work on bicycles. We service bicycles bought online or elsewhere.

Service for your bike is offered a la carte or you can take advantage of one of our Tech Center Packages. Our two most popular packages are our Tune-Up or a complete overhaul for your bicycle with the Spring Cleaning.

Tune-Up $94.99 - (recommended every 25+ hours of riding) 

Value of Services Provided: $245.00

Our most popular service gets your bike ready for a season of riding with a complete inspection and adjustment of all of your bicycles systems.

  • Complete safety inspection
  • Adjust front and rear derailleur
  • Adjust front and rear brakes
  • True wheels, adjust all bearing surfaces
  • Lubricate drive train and all external moving parts

Tune-Up Plus $179.99 (recommended every 50+ hours of riding)

Value of Services Provided: $305.00

Remove dirt and grime from the most critical areas of your bicycle.

  • Preform our Tune-Up Service, adding a drive train cleaning.
  • Remove crank, cassette, chain and rear derailleur clean and reinstall

Spring Cleaning - $299.99 Rim Brake -  $359.99 Hydraulic Disc Brake (recommended every 100+ hours of riding)

Value of Services Provided: $503.00 - Rim Brake   Value of Services Provided: $517.00 - Hydraulic

A complete overhaul and service of your bicycle to prepare it for another great year of riding. With this service we completely disassemble your bike, clean it, reassemble it and service it.

  • Disassemble the bicycle and clean the components and frameset
  • Complete safety inspection
  • Repack the hubs, bottom bracket and headset
  • Perform a full bicycle tune-up
  • We recommend new handlebar tape with this service (no additional labor - parts not included)
  • A great time to replace cables and housing as needed. (no additional labor - parts not included)
  • Bleed both brakes for bikes with hydraulic brakes. (Slightly more for bicycles with hydraulic brakes.) 

 

Service Packages are available on most makes and models of bicycles but not all. 

CROFTON BIKE DOCTOR OPTIONAL APPOINTMENT PROCESS:

We love to ride as much as you do and understand that it can be frustrating to not have your bike. We work hard to accommodate everyone’s needs to have their bike, however during certain times this is not possible. We require your bike to be brought in to secure a slot on the service schedule. If, instead of leaving the bike with us, you would prefer to bring your bike back in closer to when the work is scheduled, we require a $30 Appointment deposit. Unfortunately we needed to move in this direction due to the numerous times people had scheduled their appointments and not come in. This caused scheduling issues, a reduction in productivity and wasn’t fair to those who left their bikes here.

HOW IT WORKS: Bring your bike in so we can give you an accurate estimate and make sure we have any parts required to do the work. A $30 deposit is placed for the work to be performed on your bike and we will schedule your bike for the first available slot. Your bike MUST then be here by 11AM on the day the work is to be performed. We will perform the work and call you when your bike is ready. Your $30 deposit will be applied to your bill, any remaining amount will be refunded as a store credit. If your bike is not here by 11AM the day the work is scheduled you will lose your deposit and your scheduled service slot.

Bicycle Service Plans

For the cyclist who wants to maintain their bicycle and save some money.

Active Rider Service Plan - For the rider who likes to ride a clean bicycle.

Active Rider Service Plan                                   

$182.00 

Value $215.99

Tune-Up Plus
Full Tune-Up - Bearing surfaces adjusted, Wheels Trued
Crank, Chain, Rear Derailleur and Chain removed and cleaned
Frame cleaned and polished, Derailleurs and Brakes
Adjusted, Drivetrain lubricated.

Bike Cleaning
Bicycle frame cleaned and polished - Parts not removed.
Inspect frame derailleurs cables and brakes

Parts extra - No outside parts

All plans come with preferred turn around times and appointments available. Based on parts availability if needed.

Smooth Ride Service Plan - For the rider who wants their bicycle to ride smoothly the entire year, while increasing the life of their bicycle by maintaining it.

Smooth Ride Service Plan

$365.00           $419.00

Mechanical Brakes                  Hydraulic Brakes

Value $433.94                           Value $493.94

Spring Cleaning
Bicycle is completely disassembled. All the bearings are removed
and serviced. All the components are removed, serviced and cleaned.
Frame is detailed. Bicycle is reassembled and fully adjusted.
Wheels are trued vertically and laterally.
Hydraulic Brakes - Bleed and serviced.

Tune-Up 
Full Tune-Up - Bearing surfaces adjusted, Wheels Trued
Frame wiped down, Derailleurs and Brakes
Adjusted, Drivetrain lubricated - Safety inspection

Bike Cleaning Wash/Wipe Down - Lubrication 
Bicycle frame cleaned and polished - Parts not removed.
Inspect frame derailleurs cables and brakes

Parts extra - No outside parts

All Plans come with preferred turn around times and appointments available. Based on parts availability if needed.

Performance Ride Service Plan - For the rider who wants the highest level of performance for the season.

Performance Ride Service Plan

$525.00           $645.00

Mechanical Brakes                  Hydraulic Brakes

Value $617.98                           Value $761.98

Spring Cleaning
Bicycle is completely disassembled. All the bearings are removed
and serviced. All the components are removed, serviced and cleaned.
Frame is detailed. Bicycle is reassembled and fully adjusted.
Wheels are trued vertically and laterally.
Hydraulic Brakes - Bleed and serviced.

Tune-Up Plus
Full Tune-Up - Bearing surfaces adjusted, Wheels Trued
Crank, Chain, Rear Derailleur and Chain removed and cleaned
Frame cleaned and polished, Derailleurs and Brakes
Adjusted, Drivetrain lubricated.
**Brake Bleed - Hydraulic Brakes Only

Bike Cleaning Wash/Wipe Down - Lubrication 4X's
Bicycle frame cleaned and polished - Parts not removed.
Inspect frame derailleurs cables and brakes


Parts extra - No outside parts

All Plans come with preferred turn around times and appointments available. Based on parts availability if needed.

Service Plan Suspension Active

Maintain your suspension so it preforms its best for you. 100 hours service on fork and shock

$230 

Value $276.00
100 Hours Annual Fork Service
100 Hours Annual Shock Service

Parts not included

SEALANT REFRESH - 4X a YEAR - SEALANT EXTRA (Not Included with Suspension Plan)

Purchased with Active Rider or Maintenance Plan   $136.00 Value: $160.00

Purchased with Ultimate Plan                                   $102.00 Value: $160.00

Service Plan Suspension Performance

Keep your suspension in the best possible shape to perform and last for you.

$345 

Value $411.00

Two Services 50 and 100 hours

50 Hour Basic Fork - Lower Leg service
50 Hour Rear Shock Service

100 Hours Annual Fork Service
100 Hours Annual Shock Service

Suspension service must be purchased with a Plan
Parts NOT Included

ADD ON - SEALANT REFRESH - 4X a YEAR -  SEALANT EXTRA - Not Included with Suspension Plan

Purchased with Active Rider or Maintenance Plan         $136.00 Value: $160
Purchased with Ultimate Plan                                         $102.00 Value: $160

DETAILS FOR ALL PLANS

TRI/TT BIKES SUBJECT TO ADDITIONAL $50 SURCHARGE DUE TO CABLE ROUTING COMPLEXITY 

All plans are valid for one year from date of purchase.

THE DETAILS
* Services not used within the year expire and do not carry over.
* Labor on parts install not included with Tune-Up Plus or Tune Up Services
* Any service needed during the Cleaning, Lubrication and inspection service will be billed after customer approval.
* Parts must by supplied by Crofton Bike Doctor.
* May purchase plans for new bicycles up to 60 days from date of new bike purchase. (ask about Service Plans savings when purchasing with new bicycle from us.)
* Services may only be used for the bike listed on the agreement.
* Plans are not transferable.
* Certain bikes may be excluded from this service.
Suspension Service Not Included - Packages Available - Recommended for bikes w/suspension